Privacy Policy

Last Updated: October 2026

1. Introduction

At ByteBooks (Nocha Enterprise), we take the privacy and security of your operational data seriously. This Privacy Policy outlines how we collect, use, process, and protect the data associated with your use of our Unified Commerce Operating System.

2. Information We Collect

Account & User Data: Names, email addresses, and roles of authorized personnel accessing the platform.

Operational Data: Inventory levels, supplier interactions, financial transactions, Point of Sale logs, and localized tax data. This data is fully encrypted at rest and in transit.

Telemetry Data: System performance metrics, IP addresses, browser types, and usage patterns to ensure platform stability and prevent malicious activity.

3. How We Use Your Data

We use your data exclusively to:

  • Provide, maintain, and secure the Platform.
  • Power predictive procurement and AI-driven inventory analytics specific to your tenant.
  • Process financial ledgers and ensure synchronized state across your retail network.
  • Provide customer support and technical troubleshooting.

4. Data Sharing & Third Parties

We do not sell or rent your data. Your data is only shared with trusted third-party infrastructure providers (e.g., AWS, Supabase, Cloudflare) essential for hosting and operating the Platform. All third parties are bound by strict enterprise data processing agreements (DPAs).

5. Security Measures

ByteBooks implements defense-in-depth security. We use AES-256 encryption for data at rest, TLS 1.3 for data in transit, and strictly isolated multi-tenant architectures. Access to the production environment is heavily restricted and heavily audited via Role-Based Access Control (RBAC).

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to request access, correction, or deletion of personal data. As a B2B platform, such requests must typically be routed through your organization's designated Platform Administrator.

7. Contact Us

For any privacy-related inquiries, data processing agreements, or security audits, please contact our Data Protection Officer at privacy@bytebooks.io.